FAQ
Everything you need to know before ordering.
How do I place an order?＋
Browse the store, open a product page and click “Add to cart”, or order directly via WhatsApp. We then contact you to confirm the order.
What payment methods are available?＋
Cash on delivery is currently available for all wilayas. Online payment will be added later.
Is delivery available in all wilayas?＋
Yes, we serve all 69 wilayas. Delivery cost depends on the wilaya.
What is the audio reader and how do I use it?＋
Each book carries a QR code that opens a synchronized listening page, showing each page while reading it aloud — reading and listening in one experience.
Can businesses order in bulk?＋
Yes, we offer special pricing for bulk orders. See the businesses page or contact us.
Can I return an order?＋
Yes — if your order arrives damaged or different from what you ordered, contact us within 7 days for an exchange.